MEALMATE
SEEKING
PARTNERS
& POS PROVIDERS

Getmoreguests.
Runsmootheroperations.

From first discovery to repeat orders, Mealmate helps restaurants increase revenue, reduce friction and keep full margin control.

0%

Commission

€129

From / month

24/7

Support

Mealmate App
HOW IT HELPS

What you get. What it changes.

Built for restaurant owners: more demand, faster service, fewer mistakes and stronger margins.

Get found

Discovery feed, QR or direct app open

🍽

Build trust

Menu, social proof and availability

Convert

Order, reserve or table QR flow

Retain

Loyalty and smooth repeat experience

01

Discovery that turns into orders

Get More Guests

Guests discover your restaurant through Mealmate and convert in one flow: browse, book, order and pay directly with your brand experience.

Food Discovery
Direct Orders
Table Bookings
Repeat Guests

Dashboard

Today
Week
Month

Revenue

€12,840

+18%

Orders

342

+24%

Avg. Ticket

€37.50

+6%

Monthly Revenue

2024

J

F

M

A

M

J

J

A

S

O

N

D

Conversion

68%

+3.2%

Order Trend

Last 7 days

#1 Dish

Wagyu Tartare

48 orders this week

02

One place for the decisions that matter

Keep Control Daily

Run menus, pricing, bookings, delivery zones, team roles and campaigns from one control center with clear analytics and AI-backed insights.

Menu & Pricing
Reservations
Campaigns
AI Insights

Order Terminal

5 Active

New

Preparing

Ready

Rejected

#1847

2m ago

T-12

3 items

New

#1846

8m ago

T-05

5 items

Preparing

#1845

14m ago

T-08

2 items

Ready

#1844

18m ago

T-03

4 items

Preparing

#1843

22m ago

T-10

3 items

Rejected

#1842

25m ago

T-01

6 items

Ready

#1841

1m ago

T-07

2 items

New

03

Clear team workflow during rush hours

Serve Faster

Give staff a clear, real-time flow for incoming orders, dispatch handoff and status updates so service stays fast when pressure is high.

Real-time Operations
Fewer Delays
Team Clarity

Kitchen Display

Live

New

2

#1847

2:34

Wagyu Tartare

Truffle Risotto

Tiramisu

#1850

0:48

Tuna Crudo

Risotto Nero

In Progress

3

#1846

8:12

Sea Bass ×2

Pasta Nero

Crème Brûlée

#1844

6:45

Lobster Bisque

Ribeye

Dessert trio

#1843

4:20

Lamb Rack

Gratin

Ready

2

#1845

Caesar Salad

Grilled Salmon

#1841

Tasting Menu ×2

04

Less chaos, better timing

Reduce Kitchen Pressure

Keep pickup, delivery and table orders in one digital kitchen flow, with clear priorities and prep stages that reduce errors and improve handoff speed.

Kitchen Queue
Prep Timing
Reliable Handoff
WHY MEALMATE

Built to sell more.
Built to run better.

Zero Commission

Keep 100% of your revenue. No per-order fees, no hidden percentages. Just a simple monthly subscription.

More First-Time Guests

Food discovery and recommendation flows bring new guests to your restaurant and convert them into direct orders.

Fewer Missed Orders

Real-time handoff between app, terminal and kitchen reduces operational mistakes and keeps service dependable.

Faster Guest Service

QR table and web ordering shorten wait times, improve table flow and reduce ordering friction during peak hours.

Higher Repeat Rate

Built-in loyalty and promotions help restaurants increase repeat visits and lifetime guest value.

Confident Decisions

Analytics, AI dashboards and prediction signals help owners act faster on pricing, demand and daily operations.

PRICING

Simple, honest pricing.

No per-order fees. No hidden costs. No surprises.

Guest demand

Turn discovery into direct orders

Operations

Run orders, tables and delivery in sync

Growth

Increase repeat rate and basket value

Scale

Expand from one venue to multi-location

Standard

€129

/month

For restaurants that want a clear digital foundation with discovery-ready guest experiences.

Best fit: independent restaurants launching modern guest journeys

1 core module of your choice: online ordering or table reservations

Food discovery-ready app presence

Restaurant profile and basic business information

Menu, offer and price management

Admin dashboard

Basic analytics

Standard support

Get Started
Most Popular

Professional

€199

/month

For restaurants that want full operational control, stronger growth levers and advanced insights.

Best fit: growth-focused operators scaling demand and daily operations

Everything in Standard

Online ordering and table reservations

Food discovery and promotion tooling

Advanced analytics and business insights

Promotional tools inside the platform

More advanced operations overview

Priority support

Get Started

Enterprise

On request

For hospitality groups, multi-location operators and chains that need unified management, procurement compliance and dedicated support. Custom terms, implementation roadmap and governance built for scale.

Best fit: chains, hospitality groups and operations with 10+ locations that need procurement-ready vendor partnership

Everything in Professional

Built for 10+ locations

Centralized multi-location management and visibility

Custom onboarding and commercial terms

Multi-location analytics and cross-venue reporting

Admin role governance and location hierarchy

Data security and compliance documentation

Dedicated implementation and success support

SLA-backed service commitment

Contact Us
WHEN YOU EXPAND DELIVERY

Delivery Module

+€59 / month / location

Unlock delivery as an operating channel when you want to reach customers in a wider catchment area or meet demand for home delivery.

Full delivery order flow and real-time dispatch

Flexible delivery zones and cost rules

Ready for own drivers or external couriers

Own Drivers

+€12 / month / active driver

Activate when you want to manage delivery with your own team and maintain direct customer relationships at the last-mile.

Manage your driver roster from Mealmate

Real-time driver tracking and assignment

Control service quality and delivery timing

Mealmate Deliveries

Per delivery / on request

If you want to use the Mealmate delivery network, commercial terms are defined based on volume and operational needs. This service is currently available in limited locations.

Mealmate fleet and operational coordination

Pricing charged per delivery

Terms available on request

Available in limited locations

Extra Terminal

+€19 / month / extra terminal

Add terminal stations when multiple team members need to manage orders, reservations and kitchen flow simultaneously during peak hours.

Parallel team workflows during rush service

Reduced bottlenecks at single terminal

Scales with your staffing model

Loyalty

+€29 / month / location

Activate when you want to deepen guest relationships and grow repeat order frequency. Reward programs built into the guest experience.

Automated rewards and incentive campaigns

Higher repeat visit and order frequency

Stronger guest lifetime value

Promotions

+€39 / month / location

Activate when you want to stand out inside the platform and drive new guest acquisition through targeted visibility and seasonal campaigns.

Campaign tooling and promotion creation

Featured placement inside the discovery feed

Drive traffic during strategic periods

Most restaurants start with Standard, then unlock add-ons and Professional as volume grows.

GETTING STARTED

Your implementation timeline.

Typical journey from integration to operations. Exact timing depends on your setup and integrations.

Week 1

Integration & Data

Menu import, POS integration setup (if applicable), team account creation and role assignment.

Week 2

Partner Integrations

Review available partner categories (Services and SaaS), including video production partners for professional restaurant presentation.

Browse partner categories

Week 3

Training & Soft Launch

Team training on dashboard, terminal and guest-facing experience. Internal soft launch to test operations workflows.

Week 4

Go-Live & Optimize

Guest-facing launch. Discovery activation and early performance tuning based on first orders.

Every restaurant is different. We adjust pace to your readiness and existing infrastructure.

WHY ENTERPRISE TRUSTS MEALMATE

Procurement-Ready Enterprise
Vendor Partnership

Procurement-Ready

Vendor documentation, compliance certification, SLA terms and reference customers available for procurement review.

Scalable Architecture

Proven to scale 10+ locations with centralized management, role hierarchies and cross-venue analytics.

Dedicated Support

Assigned success manager, priority ticket resolution and quarterly business reviews for Enterprise tier.

Data Sovereignty

Your data stays within EU infrastructure. No data sharing with third parties. Full audit trails and access controls.

BUYER FAQ

Questions about buying and implementation.

How long does implementation typically take?

Standard onboarding takes 2–4 weeks: 1 week for menu and POS integration, 1–2 weeks for team training and soft launch, then go-live. We adjust pace based on your readiness and existing systems.

What if I already have a POS system?

We integrate with major POS systems. If you have a legacy or custom POS, we can build or broker an integration. Bring your POS details at intake and we'll map the integration path.

Can I change plans or cancel later?

Yes. You can upgrade, downgrade or cancel at the end of any billing cycle. Add-ons can be adjusted monthly. There are no long-term contracts unless you have a custom Enterprise agreement.

What support do you offer?

Standard and Professional customers get ticket-based support during business hours. Enterprise customers receive priority support, SLA commitments and a dedicated success contact.

Do I need to migrate my existing guest data?

Not required. You can start fresh with Mealmate or (for larger restaurants) we can discuss managed data migration from your current system. Enterprise customers have migration support included.

Is there a setup fee or onboarding cost?

No setup fees. Standard and Professional tiers include self-service onboarding. Enterprise customers may have custom onboarding hours included in their commercial agreement.

What about data security and compliance?

We comply with GDPR, PCI DSS (for payment data) and maintain SOC 2 alignment. Enterprise customers receive additional compliance documentation and audit trail capabilities.

Can I use Mealmate for multiple locations?

Yes. Professional plan allows multi-location setup with separate dashboards per location. Enterprise plan includes centralized multi-location management, cross-venue analytics and unified admin governance.

Ready to elevate
your restaurant?

Start today with zero setup fees and zero commission. Your guests will notice the difference.